Customer Satisfaction Survey

    * 3. Please indicate your level of satisfaction with the following services:

     Very DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Reservations ProcessVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    If used, the ground transportation desk at hotel or airportVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Payment ArrangementsVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Helpfulness of Office StaffVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable





    * 4. Please indicate your level of satisfaction with the following aspects of your trip:

     Very DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    On-time performance of driverVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Ease of locating driverVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Cleanliness of vehicleVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Working order of vehicleVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Selection (make/model) of vehicleVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Courteousness/Friendliness of chauffeurVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Professionalism of driverVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Knowledge of itinerary and directions by driverVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
    Safety/Comfort level with driving abilityVery DissatisfiedSomewhat DissatisfiedNeither Satisfied Or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable